At RSC Heating & Air Conditioning, we take pride in upholding high standards of excellence in our work quality and customer service. From transparent, no-surprise pricing to keeping your home or office neat and clean during service calls, our HVAC technicians act with integrity, expertise, and respect.
We are very proud of the reputation our HVAC company has earned over the last 30 years. And we encourage every customer to evaluate us after we provide an HVAC service to ensure we are always improving. In fact, RSC Heating & Air Conditioning has 22 Yelp reviews with an average rating of 4.8 out of 5 stars.
What Our Customers Say About RSC
Learn what sets us apart from other Lancaster HVAC companies by reading our reviews. Here’s what our customers are saying about RSC on Yelp:
- “Fair, honest, and reliable.” – Shadena N.
- “Reliable, polite, and conscientious.” – Lori M.
- “On time and efficient.” – Sherry A.
Detailed Customer Yelp Reviews
We appreciate when our customers take the time to share in detail why they are pleased with our heating and cooling services. When we enter your home, we promise to be professional and over-deliver every time. That’s the RSC difference, but don’t just take our word for it!
- “The customer service is second to none.” – Joanne F.
- “I would rate them 6/5 stars if possible.” – Travis A.
- “I wouldn’t want anyone else working on the two biggest systems in my home.” – Cynthia P.
How to See Our Reviews on Yelp
If you’ve ever looked up RSC’s Yelp profile and were confused by the average rating shown at the top of the page, you are not alone. We were confused by this too!
In fact, we recently spoke with a Yelp representative to figure out why our profile’s overall score was appearing as “3 out of 5 stars” instead of showing RSC’s actual Yelp rating of 4.8 stars.
Here is what we found out…
For some reason, Yelp does not factor in all of a company’s reviews when calculating its overall rating. Instead, this platform bases its average score on only a portion of the business’s Yelp reviews. In our case, Yelp uses only two out of our profile’s 22 total reviews to come up with an average rating.
This means 20 customer reviews are left out from the profile’s average score!
While we can’t change the way Yelp calculates their profile averages, we CAN show customers the additional 20 HVAC service reviews RSC has received on Yelp.
Leave a Review for RSC
RSC Heating & Air Conditioning is a leader in the HVAC industry, specializing in custom-engineered home comfort systems in Lancaster, PA and surrounding areas. We value and appreciate your feedback. If you’d like to share your experience with our HVAC technicians, consider leaving RSC Heating & Air a review on Google or Yelp.
